FAQ's

Welcome to the Alpha Omega Vitality and AlphaPulse FAQ page. Below you'll find answers to our most commonly asked questions. If you need further assistance, feel free to reach out to us at customersupport@alphaomegavitality.com.


🔹 GENERAL

What is Alpha Omega Vitality?
Alpha Omega Vitality is a premium wellness brand offering science-backed supplements designed to support energy, performance, recovery, hormonal balance, and overall vitality.

What is AlphaPulse?
AlphaPulse is our all-in-one fitness and lifestyle app that combines personalized workouts, nutrition tracking, goal setting, progress monitoring, and wellness guidance in one easy-to-use platform.


🔹 SUPPLEMENTS

Are your supplements third-party tested?
Yes, all Alpha Omega Vitality supplements are third-party tested for purity, potency, and quality.

Are your products vegan or gluten-free?
We offer a range of vegan, gluten-free, and non-GMO products. Please check individual product labels or descriptions for full dietary information.

How do I know which supplement is right for me?
Each product page includes detailed descriptions, ingredients, and usage recommendations to help guide your choice based on your wellness goals.

How do I contact Alpha Omega Vitality?
customersupport@alphaomegavitality.com - General Related Questions


 

🔹 ALPHAPULSE APP

How do I download the AlphaPulse app?
The AlphaPulse app is available on both the Apple App Store and Google Play Store. Search for "AlphaPulse" and follow the download instructions.

Is there a subscription fee?
We offer both free and premium subscription options. The premium version includes advanced features like personalized meal plans, expanded workout libraries, and progress tracking.


🔹 ACCOUNT & ORDERS

How can I manage or cancel my supplement subscription?
Log into your account at customersupport@alphaomegavitality.com, navigate to My Account > Subscriptions, and make any changes there.

How do I delete my AlphaPulse account?
You can delete your account via the app under Settings > Account > Delete Account, or email us at customersupport@alphaomegavitality.com with your name and registered email.

How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.


🔹 PARTNERS & RETAIL

Where can I buy your products in-store?
We're currently partnered with PublicSquare, Mr. Checkout, and Freedom Shopper. Retail locations are coming soon—stay tuned!

I’m a retailer. How can I partner with you?
We’d love to connect! Please click Alpha Omega Vitality for more information on how to become a retailer.


Still have questions?
We’re here to help—contact us anytime at customersupport@alphaomegavitality.com.